14 Questions to Ask Before You Hire a General Contractor

Dusty Rhodes • April 18, 2022

When looking to hire a contractor for your building or remodeling project, you may feel a little overwhelmed and unsure of how to guarantee they are not only legit but also the best at what they do.


Do you remember playing the game 20 Questions as a kid? Hiring a contractor is similar. You have to use questions, deductive reasoning, creativity, and tact to ensure you are getting the most for your dollar (or couple hundred thousand of them).


First, how do you find the right contractor to interview?


How to find the right contractor


Whether you are hiring a remodeler for a residential or commercial property project, the first thing you want to consider is a contractor’s reputation.

  • Do you know anyone who has hired them previously?
  • What did previous clients say about their work and the value of it?
  • Their reliability?
  • Their communication and punctuality?


Having a friend or family member who can vouch for a contractor they have personally used is great, but you must check into their public reputation for yourself. This can easily be done online.


Once you have some confidence in their skills and competence, based on your investigation, it’s time to get on the phone and start interviewing.


When you first meet them, don’t hesitate to shoot the breeze a little bit.


It’s nice to know about a contractor’s family, their priorities, and what they like to do. Only spend a few minutes doing this though, as you want to be respectful of their time, and good contractors are typically very busy. Once you’ve broken the ice, get right into the questions.


A good contractor understands how important your property and projects are and knows that you will have lots of questions. If they won’t answer your questions, they are not your contractor. Run!


If they don’t show up for your appointment or interview, do not give them a second chance. If they are 30 minutes late, they had better have a good reason. If it’s acceptable to them to be late or not show up before you hire them, you can bet that this behavior will remain consistent or even get worse after you hire them.


When you meet a contractor, take note of their appearance and, if possible, the state of their vehicle. This can say a lot about a person’s organization and attention to detail. If there are fast food bags, empty water bottles, paperwork, and trash scattered everywhere, it seems likely that this is how your house is going to look if you choose to work with them.


It’s essential to thoroughly vet your contractor in the interviewing process.


What to look for during your search


If you aren’t careful about who you hire, it could cost you everything. Here are several tips to keep in mind for your initial search.

  • Get multiple estimates. You want to make sure you initially get estimates from more than one contractor, preferably around three.
  • Go local. If possible, local contractors are your best option because they will be more familiar with local building codes and will always be close by if you have to contact them for an emergency.
  • Check for proper licensing. If unlicensed, they will not be able to pull necessary permits, which will mean that your buildings are not up to local building codes and will not pass inspections. Unfortunately, you would then be held financially responsible for the repairs to meet those codes. Licensing is essential!
  • Check for warranties. Warranties are great for both parties because they protect the contractor from having to come back for multiple repairs over a long period, and also ensure the homeowners that the work of the contractor will not be shoddy or sub-par. You want a warranty in writing.
  • Check their past work. Look them up on the Better Business Bureau to check their reputation. You want a contractor with more than five years of experience, preferably. Ask for a list of references from their previous projects and follow up with these. You can also check their reputation and reviews on social media platforms or Yelp.
  • Utilize best payment practices. Don’t pay in cash or the full total upfront. Be wary of any contractor who demands either. An initial payment should be about a third of the estimated costs and should be given in the form of a check written to the company, not an individual.


Getting multiple estimates and carefully vetting your contractor may take some time, but at the end of the day, it is more than worth it for your peace of mind and your bank account.


Now that we’ve discussed a couple of tips to help you vet your contractor, let’s nail down some questions you will want to ask them.


Questions to ask during the interview


We have gathered a list of the best questions to ask a contractor during the interview process.


How many people work for you, and what is the structure of your company like?


This will tell you how large their organization is, which can be a good indication of how long they’ve been around and how well-established they are.


It can also tell you what type of support they have. Having administrative personnel who help manage project schedules and billing, a project manager, assistant managers, and other support will likely make it easier for you to get in touch with the company when you need to. You won’t have to worry about an individual being your single point of contact.


How long have you been running your own crew?


This question helps give you a better idea of how experienced they are at what they do and if they have a track record of being dependable over a long period.


You may want to ask them about turnover on the crew as well. If they have to fire their framer every other week, you may have a hard time getting that part of your renovation done.


Are you licensed?


Definitely make sure their licenses are up to date and they are registered with the state you’re in.


Are you insured?


This includes General Liability Insurance and Workers’ Compensation. There is only one right answer to this question. Once they hopefully say yes, ask to see a copy of their policy.


Will you be using subcontractors on this project?


Ideally, the contractor can do the entire project with just their own team, whether for a residential property or a commercial real estate property. This allows the general contractor to have more control over the timeline and the budget.


If they have to sub-contract specific parts of the project out, then they cannot control, for example, this plumber or that painter’s schedule.


Regardless, you need to make sure that each person conducting work is trained, licensed (if applicable), and insured. While subcontractors aren’t a red flag per se, they can create more work for you and also increase your timeline.


Have you ever had to declare bankruptcy or operated your company under a different name?


If they say yes, you will need to do a little more research to ensure they are not going to go bankrupt again. You also need to check on any previous companies as there is probably a reason they are not still in operation.


When you research and conduct interviews, it is not enough that they “pass the test.” You need to answer two questions: Are they a good person? And can you work with them?


Once you have a good idea of the contractor’s reputation and experience, you can start to figure out scheduling, timelines, communication, and organizational structure.


Have you ever had to deal with lawsuits?


Even though this question is delicate, you need to know the answer. This question consists of three parts.

  • Have you ever been sued? A “yes” answer is not an immediate reason to cut off the interview then and there, but you’ll want to dig a little deeper to find out what the suit was about, how it turned out, and how this contractor handled or responded to it.
  • Have you ever sued a client or filed a mechanics lien against a property? You need to understand the details. At the very least it will give you an indication of their transparency and character. You can always follow up with the public record.
  • Has your company ever had serious accidents that caused hospitalizations or injuries? Again, it is okay if the answer is yes—accidents happen. What’s important is how the contractor dealt with the situation and what they are continuing to do to ensure it doesn’t happen again.


Will you agree to sign lien releases before I pay you?


This answer needs to be “yes.” If your contractor does not want to sign a lien release to be paid, for any reason at all, their intentions are probably not what they should be.


How often do you communicate with your customers?


You need to get a sense of how often they will communicate with you. Will you get a daily report of progress or a weekly one?


It’s important to ask them first, rather than leading them to the answer you want to hear. Their answer will quickly give you an understanding of their professionalism.


You could even offer to have them text you pictures of their progress in lieu of a daily call.


How do you clean up your job site?


Don’t lead on this question by saying, “Do you clean up your job site daily?” Instead, ask them what they do at the end of every job day.


If they give some kind of half-answer, then you might say, “Would it be an issue if I wanted my job sites cleaned up at the end of every day?” It’s important to see what they say to your request, and then make your hiring decision based upon how they respond.


If the job site is a mess, it’s a liability for you and also makes you look like a slob to passersby.


How many projects do you have going on right now?


If your contractor says they are juggling three jobs at once, they will likely not meet your deadlines.


Your next question should be, “How will you handle my job at the same time as those other three jobs?”


Your soft costs will start to eat up your profits every day if you have to wait for them as they juggle other jobs as well.


What would our contract look like?


A lot of contractors don’t even use contracts (believe it or not), so it’s important to have this conversation at the beginning.


It’s best to always draft the contract you use and ensure that everyone signs before work begins or any money is exchanged.


Not every contractor will be okay with this, but you need to have a lawyer review any contract before you sign it. If it is written by your contractor, it is to protect them, but not necessarily you.


Who would be at my house and when?


You need to ensure that no one is allowed access to your house if they have not had their background checked by the company.


Additionally, you want to ensure that there are only contractors working when you give them express permission and within the boundaries that you’ve laid out.


How and when would you like to be paid?


An upfront payment of 50% is not reasonable, no matter what they say. A fair amount to pay upfront is roughly 30% of the estimated costs. Make sure you both agree to and sign a predetermined payment schedule before the start of the job.


A good contractor has enough in reserve to cover expenses to get started but occasionally will need money for some materials. If this is the case, you can order the materials and have them delivered directly to you. This way, you have what you paid for.


You need to be able to work well with your contractor. At the end of the day (or project), you want this contractor to have respected your property; been open and honest; treated you fairly; and completed the job within budget, on time, and to your personal standards.


If you find that you need to report a problem contractor, the Federal Trade Commission’s “Consumer Information” webpage lists several options for you to do so.


However, you shouldn’t have to worry about having to report a contractor if you properly vet them in the first place.

Source: BiggerPockets Blog


Dusty Rhodes Properties is the Best Realtor in Myrtle Beach! We do everything in our power to help you find the home of your dreams. With experience, expertise, and passion, we are the perfect partner for you in Myrtle Beach, South Carolina. We love what we do and it shows. With more than 22 years of experience in the field, we know our industry like the back of our hands. There’s no challenge too big or too small, and we dedicate our utmost energy to every project we take on. We search thousands of the active and new listings from Aynor, Carolina Forest, Conway, Garden City Beach, Longs, Loris, Murrells Inlet, Myrtle Beach, North Myrtle Beach, Pawleys Island, and Surfside Beach real estate listings to find the hottest deals just for you!

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By Dusty Rhodes June 2, 2025
Ever feel like you could use a little more… personal space? Or perhaps your family dynamics could benefit from a touch of architectural ingenuity? Enter the granny pod, also known as the mother-in-law suite, an increasingly popular housing solution that’s way more than just a spare bedroom. These aren’t your grandma’s dusty attic; they’re thoughtfully designed, often self-contained living spaces popping up in backyards across the country. Paola Jean-Marain with Tiny Eco Homes UK shares, “Mother-in-law suites offer a unique way to keep loved ones close while still maintaining independence and privacy. With thoughtful design, these compact homes can feel just as warm, personal, and inviting as the main house — tailored to meet both emotional and practical needs in a beautifully small footprint.” From planning a new build in Newnan, GA, to upgrading an existing property in Austin, TX, or preparing your Suffolk, VA home for aging parents, this guide offers comprehensive insights into navigating alternative living spaces. What is a mother-in-law suite? In its simplest form, a mother-in-law suite is a residence created within a home, an addition built onto a home, or a separate dwelling unit intended for the use of an in-law or relative. The suite can be either connected to or built on the same lot as a home that’s occupied by other family members. Often, the purpose of a mother-in-law suite is to make it possible for elderly family members to live near their adult children or family members, yet still, maintain their independence and privacy. This is very common in multi-generational households where children often live with their parents and grandparents in the same house. The concept of a mother-in-law suite, or now more popularized as the “granny flat,” has been around for decades. It was most popular in post-WWII America until zoning laws were put in place that eventually shut down their construction. Today, the mother-in-law suite, whether it’s a portion of a house that has been remodeled to accommodate a relative, or a smaller, detached “granny flat,” is beginning to see a resurgence with homeowners. What makes up a mother-in-law suite? A typical mother-in-law suite consists of a sleeping quarter, living quarter, kitchen, and bathroom. Though it can be attached to the main house, the living quarters typically remain separate from the rest of the house and household, yet close enough so grandparents can help with grandchildren, and/or adult children can care for their parents. Mother-in-law suites can be as simple as a single room that has a bed, couch, and place to eat, along with access to a bathroom, but ideally, it would have its own private bathroom. They can also be located in a separate portion of the house, such as a basement with a separate door, garage, or attic that has been remodeled and suited to the residents’ needs. The growing allure: Why are mother-in-law suites gaining traction? Mother-in-law suites are becoming an increasingly popular home trend among families. One significant driver is the rise of multigenerational households; according to USA Today, approximately 51 million Americans live in such arrangements, a 10% increase since 2007. This living situation allows both generations to share in the financial responsibilities of homeownership. Beyond financial sharing, these suites can offer independent living for post-graduate adult children, helping them manage debt as they begin their careers and save for their own homes. The sharp increase in assisted living facility costs for aging adults is another compelling reason for their popularity. The national average monthly cost for assisted living in 2024 is around $4,917, a sum that can create a financial strain on both parents and children. A granny pod, however, can be a more affordable long-term solution, potentially breaking even within a few years when compared to nursing home care, which can average over $100,000 per year for a private room. Finally, the surge in permanent work-from-home arrangements has also fueled interest in in-law suites. Pew Research indicates that about 54% of employed workers desire to work from home, nearly a 30% increase from before the Coronavirus pandemic. Many prefer a designated area for work, keeping it separate from the main family living space. What are the common types of mother-in-law suites? Mother-in-law suites come in several forms, each offering distinct advantages: Interior mother-in-law suites: These are situated within the main family residence. This could involve a converted basement or a section of the main house, like a study or den. Some homes are designed with floor plans that readily accommodate extended family members, featuring bedrooms at opposite ends of the house and separate bathroom facilities for both generations, though they might share a living room, dining area, and kitchen. If a basement is transformed into an in-law suite, it typically includes its own kitchen, bedroom, bath, and living area, often with a walk-out basement providing a separate entrance. Attached mother-in-law suites: This type involves a separate living space built onto an existing home, often as an addition to the side or back of the house. Detached mother-in-law suites: Detached mother-in-law suites, also known as accessory dwelling units (ADUs) or secondary suites, are typically smaller, independent homes built on the same lot as a single-family residential house. These structures offer significant flexibility, varying in size, features, and styles to suit individual tastes and needs. Ian Butcher, Founding Partner of Best Practice Architecture , frequently receives inquiries about these detached units. He notes they are excellent for helping aging family members live autonomously yet safely close by, or they can serve as a valuable source of passive income or a supportive landing spot for a college graduate returning home. While regulations for detached ADUs are easing, such projects can still be complex and expensive. Even if simple, they are complete homes requiring a kitchen, bathroom, and all systems of a larger residence. Butcher emphasizes understanding local development rules, including property lines, setbacks, lot coverage, and parking. He stresses that hiring a licensed professional is crucial to navigate the project. He also recommends planning for flexible usage and creating distinct private yard spaces for both the primary home and the new detached ADU Attic or garage In-law suites: This involves remodeling the garage or attic portion of the home to accommodate relatives. The remodel usually includes a bedroom, bathroom, kitchen, and living area. An attic space over a stand-alone garage can offer even greater privacy than an attic within the main house. “As these specific tiny units are meant to be occupied by elderly people who may have some mobility difficulties, it is essential to consider accessibility and ergonomics. Typically, when designing in a tiny space, some recommended distances and sizes are reduced to fit more in the limited space. But when elderly people are the inhabitants, it is crucial to have enough free space and room around objects, and this is especially true if we talk about the bathroom. Tiny enclosed shower cubicles are definitely a no-go, as well as high thresholds. When planning for an appropriate position in the garden, consider having wider, lower steps with a good, solid railing for support, if the house is raised above the ground level. Ideally, accommodate a gently inclined ramp instead of stairs.” – Hristina Hristova, Co-founder/partner at Koleliba How much does a mother-in-law suite cost to build? The cost to build a mother-in-law suite varies greatly depending on which type of mother-in-law suite best suits your situation, how big of a suite you plan to build, and the specific amenities you want to incorporate into the space. Let’s look at each option a little closer. Interior mother-in-law suites: Like each of these options, you can spend quite a bit remodeling or finishing a basement into a mother-in-law suite. However, redoing a basement or portion of the main house into a separate suite for mom can be a less expensive option than building a detached mother-in-law residence from scratch. According to HGTV, it can cost less than $3,000 to more than $200,000 to convert a basement into extra usable space. Keep in mind when working in a basement, you could run into problematic issues such as water damage that would require costly remediation before you ever even get started on the actual addition. Attached mother-in-law suites: Buildinganadu.com states that the cost to build a 500 square foot attached mother-in-law suite costs as little as $106,000 or up to $216,000 depending on the full scope of the project. Again, this can vary depending upon the size of the space, how elaborate it is, and whether you decide to do any of the work yourself. Detached mother-in-law suites: According to Bob Vila , the cost to buy a new prefab detached granny pod can range from as little as $30,000 for a “bare-bones” structure, up to $125,000 on the high end. This includes the cost of delivery and placement on an already constructed concrete pad. Of course, the cost to build a detached structure can be much higher, should you decide to create a smart home for example. Garage mother-in-law suites: Expect to spend $15,000- $20,000 to convert a garage or existing shed into a mother-in-law suite, according to Bob Vila. Typical ranges and variances The cost of a mother-in-law suite varies significantly, as it’s influenced by numerous individual factors. While pinpointing an exact price is challenging, utilizing existing spaces like a basement, attic, or garage can significantly reduce expenses compared to building a new standalone structure. Overall, the cost to create a mother-in-law suite can range from $5,000 to over $300,000. According to HomeGuide , converting an existing space typically falls between $5,000 and $100,000, whereas new additions or detached structures can range from $30,000 to $280,000. How do you build a mother-in-law suite? Building a mother-in-law suite takes forethought and planning, as you might expect. Whether you are adding an addition to the main house, remodeling a garage or basement, or going all out and building a separate structure in the backyard, you will need to check codes and ordinances to determine what is, and isn’t allowed in your area. These zoning laws, occupancy codes, and even homeowner’s association covenants, conditions, and restrictions (CCRs) will dictate exactly what you can do. Once you have verified that your project is permitted , you will need to decide how much, if any, sweat equity you will put into the project, or if you would rather pay to have someone else complete the whole project for you. As you prepare to start building, think about the future use of the suite, especially if you are building a detached unit. You may want to rent the unit out and having separate electricity, water, and gas run to the ADU will enable you to keep utilities separate from the main house. This will also allow you to shut them completely off if the building were to be vacant for a period of time. Keep your relative’s needs in mind when you are in the design stage as well. Will doors need to be built that can accommodate a walker or wheelchair? Do handrails need to be placed in the bathrooms? How about a zero-curb shower entrance? Thinking about the future can make a more seamless transition for your relatives down the road. What else can mother-in-law suites be used for? Sometime in the future, your mother-in-law suite may become vacant. If so, there are various options that you can do with that space, regardless of whether it’s attached to the main house, built into the basement, or is a completely separate structure. Houses with mother-in-law suites can double as a backyard office , a long-term rental property (check your local codes), an Airbnb, a business endeavor such as a yoga studio or art studio, a home gym, nanny quarters, or even a commercial kitchen for a baking/cooking business. A vacant, detached in-law suite could also just be used as a she-shed or man cave, the possibilities are endless. Where can you build a mother-in-law suite? The legal landscape for this living setup, often officially known as accessory dwelling units (ADUs), varies considerably across the United States. However, several states have implemented more ADU-friendly legislation, simplifying the process for homeowners to add these structures. Understanding state-level opportunities California: California leads the movement for mother-in-law suites, having enacted statewide legislation to streamline the permitting process and encourage their development. Cities like Fresno were early adopters. Robert Voight , owner and general contractor in Orange County, highlights that homeowners there can typically build units up to 1,200 sq ft, with four-foot setbacks and reduced parking requirements near transit. He adds that while planning, design, and permitting for a granny pod or mother-in-law suite might take four to six months, construction typically averages another five to seven months. Modern mother-in-law suites now often incorporate smart home integration, energy-efficient systems, and adaptable layouts designed to accommodate multigenerational living, remote work, or wellness spaces. Prioritizing features such as no-step entries, wider doorways, and separate entrances ensures comfort, independence, and long-term livability for residents of these specialized living spaces. Oregon: With a focus on innovative housing solutions, Oregon generally has favorable ADU regulations, particularly in urban areas like Portland. Texas : While considered ADU-friendly, it’s crucial to check local county regulations as laws can vary. Cities like Austin are more progressive. Florida : Several counties, such as Sarasota, are becoming more open to ADUs. Arizona : If a tiny house or granny pod is built on a solid foundation, it’s typically considered a secondary dwelling unit and subject to similar regulations as a detached single-family home. Georgia : This state is also among those with increasing acceptance of ADUs. Colorado : While allowing ADUs, Colorado’s regulations often come with specific conditions. Massachusetts : Some cities and towns offer incentives or reduced restrictions to encourage ADU construction. North Carolina : ADU regulations are typically handled at the county level, so investigating local ordinances is important. Utah : Regarding specific state requirements for mother-in-law suites, JP Coles, chief sales and marketing officer for Nest Tiny Homes , notes that in Utah, an ADU or tiny home must be a permanent structure and cannot be on wheels. This means it requires both a concrete foundation and utilities such as water, sewer, and power. Additionally, engineering and architectural plans must be submitted for permits and approved before construction can begin. Washington : Generally becoming more accommodating towards tiny homes and ADUs, especially if built on a permanent foundation, though some regions may have restrictions. Tennessee : Tennessee has a specific law allowing “temporary family health care structures,” under certain conditions related to the occupant’s health and the caregiver’s relationship. Do mother-in-law suites add value to my property? Yes, mother-in-law suites can increase your property’s value , though precisely by how much is difficult to quantify. The variations in in-law suites, finishes, and amenities all impact the value differently. Despite their growing popularity, mother-in-law suites have been challenging for appraisers and real estate professionals to value due to a lack of suitable real estate comparables. However, national averages offer some insight: a basement remodel can increase a home’s value by nearly $50,000, while adding another master suite can increase it by $80,000 on average. Ultimately, the value gained from adding a mother-in-law suite largely depends on your area and the type of addition you make. As a seller, recognize that your home might not appeal to everyone, especially if you convert one of two garage spaces into a mother-in-law suite in a neighborhood where two-car garages are standard. Conversely, expanding your home to accommodate a relative could significantly increase its overall value and appeal to homebuyers when you decide to sell. Beyond monetary gain, there’s also the personal value this extra space provides while you’re using it, whether for elderly relatives, frequent guests, or a recent college graduate. If you want to know more about your property value, use Redfin’s home value estimator to get a free, instant home-value estimate, see nearby sales and market trends, and update your home facts and photos. 
By Dusty Rhodes May 26, 2025
Eager to reduce scrubbing time? Get expert advice on making easy maintenance part of your kitchen plan The kitchen tends to be the room in our home that needs the most cleaning. The good news is that, with a little planning, you can have a design that makes cleaning a breeze and allows you to spend less time mopping and more time enjoying your space. Get out these seven tips for an easy-to-clean kitchen. 1. Buy Easy-Clean Appliances It’s understandable to be dazzled by the performance or look of a smart new kitchen appliance, but Eva Byrne of Houseology suggests that you also consider potential purchases with a view to keeping them clean. “Choose a [range] that’s fuss-free and easy to wipe down without needing any exotic lotions or solutions,” Byrne says. “Have a good look at details, such as the knobs on your oven, to make sure there are no hard-to-get-at nooks. Knobs that are too close together mean you can’t get a cloth between them, for example.” Designer Nicolle Whyte agrees and suggests choosing an induction cooktop, “as it’s flat, easy and safe to clean.” Furthermore, Louise Delaney, design manager at Cameron Interiors , says, induction cooktops save you from having to clean the grates and other parts found on gas cooktops.“We recommend choosing appliances with cleaning programs included. Let your appliance do the cleaning for you!” She suggests choosing ovens with pyrolytic cleaning functions (which heat the oven to high temperatures to burn off residue), steam ovens with automatic steam cleaning and drying programs, and coffee machines with automatic cleaning. 2. Pick a Simple Backsplash Tile is a popular choice for a kitchen backsplash, but if you don’t want to spend time scrubbing grout to keep it sparkling clean, there are other options. If you’re set on tile, pick a large-format style to minimize the amount of grout you have to clean. If you choose a glass backsplash, you won’t have to deal with grout at all, Whyte says. 3. Favor Flat-Front Cabinets “Selecting smooth furniture fronts prevents cooking residue forming on decorative grooves and ridges,” Delaney says. Watch out for cutout pulls, though, since they can harbor crumbs. 4. Choose Your Countertop Material Wisely “Select materials such as Corian, quartz, steel or sintered stone [mineral and stone particles bound together with heat and pressure], which are nonporous, prevent stains and are easy to wipe clean,” Delaney says. “Solid-surface [countertops], such as Corian, are probably the most hygienic,” Whyte says. “They have a seamless finish and therefore don’t have grooves to trap dirt. This is why you see them used in hospitals and fast-food chains.” 5. Use Durable Paint If you have painted walls in your kitchen, you’ll need to wipe them down more often than the walls in other rooms. Choosing a hardwearing paint finish will make this job easier. “Use an oil-based eggshell [finish], as you can easily wipe this clean without damaging the paint,” Whyte says. 6. Avoid Open Shelves Open shelves may look attractive when beautifully styled, but they can be a high-maintenance cleaning option if you have to move dishes, books and decorative objects just to run a duster over the surface. For a fuss-free kitchen design, Byrne recommends avoiding open shelves “that gather dust and grime” and springing for wall cabinets instead. 7. Use Drawer and Shelf Liners Drawers can be a bit of a minefield to keep tidy, with crumbs and dust sifting down to settle at the bottom. To keep on top of this, Byrne suggests lining drawers and shelves “with wipeable liner material, cut to size, to prolong the life of your units.” Whyte agrees and suggests choosing “a melamine finish on the inside of cabinets, as it doesn’t absorb spillages like oak or walnut would.”
By Dusty Rhodes May 19, 2025
I remember the first time I noticed this phenomenon. I’d just finished my grocery run, arms heavy with bags, and spotted a stranger crossing the parking lot to return their shopping cart to the designated area. They didn’t look around for applause or do a big show of it. They simply pushed the cart back, then headed to their car with a quiet sense of completion. Watching them, I thought: Why do some folks automatically walk that extra distance, even if it’s raining or their car is way on the other side? It got me thinking about what drives these small acts of kindness. I’ve come to believe that people who return shopping carts have specific mindsets and habits—little glimpses of values that make them who they are. Below are nine traits I’ve noticed in people who take this simple, yet telling, action. 1. They care about the greater good Whenever I see someone returning a cart, it strikes me as a sign of deep consideration for the community around them. They think beyond themselves and understand that leaving a cart in the middle of the parking lot might inconvenience another driver or block a parking space. This mindset might seem minor at first glance, but think about how much of society runs smoothly when we all do small things that help others. It’s a domino effect; a single act of thoughtfulness can prevent a lot of hassle and even accidents. Individuals who instinctively return carts usually carry this communal perspective into other areas of life. They’re the ones who hold doors open, who help neighbors with a heavy load, or who volunteer at local charities when time allows. They see themselves as part of a larger whole, and their actions reflect a desire to keep everything running a little more smoothly for everyone. 2. They value personal accountability I’ve often noticed that people who consistently return shopping carts tend to hold themselves to a higher standard of personal responsibility. They don’t wait for someone else to clean up their mess or pick up the slack. The cart situation is a perfect metaphor: no one is forcing you to bring it back, there’s no penalty if you don’t, and yet some folks do it anyway. They’ve set their own internal rules for behavior, even when no one is watching. At DM News, we’re all about fostering that sense of personal responsibility. Whether it’s returning carts or completing a task at work without being reminded, these small acts build a strong foundation for self-discipline . And with greater self-discipline comes more confidence in your abilities and a clearer sense of what you can achieve in life. 3. They appreciate the impact of micro-actions Some people think grand gestures change the world, but I’ve learned that small, seemingly insignificant decisions can also create real ripple effects. Returning a shopping cart might not earn a gold star from the universe, yet it influences others to do the same. I’ve personally seen how these micro-actions add up. When we start with tiny habits—like making our bed each morning or returning a cart—we’re signaling to our mind that we respect the environment and the people around us. In turn, we become more proactive in other areas, too. Before I embraced this view, I used to underestimate how these mini acts add to a larger picture. Once I realized how good it felt to take consistent, positive steps, my perspective shifted. If you can adopt even one micro-action, you’ll likely find yourself tackling bigger goals with more enthusiasm and follow-through. 4. They challenge limiting beliefs about what’s “worth it” There was a period in my life when I questioned whether small acts were truly valuable. I’d think, “Well, what difference does returning one cart really make?” That was around the same time I discovered Rudá Iandê’s Free Your Mind masterclass . I initially signed up for it because I was struggling to see the point of investing time in tiny efforts—or, truth be told, investing time in myself. During the course, I realized I had deep-rooted beliefs that told me, “Your small actions don’t matter.” Rudá challenged me to look inward and ask: “Am I holding myself back by dismissing the power of daily choices?” The exercises he guided me through helped me see that every decision, no matter how small, is part of building a life that aligns with my values. After completing the masterclass, I noticed a shift. Even returning a shopping cart felt less like a chore and more like a personal statement: My small acts do matter, and I’m capable of creating a positive impact every single day. 5. They embody consistency and follow-through One reason I admire those who always return carts is their consistency. They show up for their principles day after day, not just when it’s convenient. This trait isn’t limited to shopping carts. I’ve seen these individuals keep their promises in group projects, be the first to arrive for a volunteer shift, or stay true to their workout routines even when they’re tired. Consistency is more than a buzzword—it’s a superpower that builds trust with yourself and others. When you know you can rely on your own actions, your self-esteem grows. And let’s face it: if you can’t trust yourself to follow through on small tasks, it becomes harder to tackle the bigger goals life throws your way. Returning a shopping cart is just one sign of that inner commitment. 6. They have a strong sense of empathy I once spoke to a friend who said she returns carts because she remembers her own days working as a supermarket cashier. She recalled being asked—during busy times—to dash outside and gather stray carts in sweltering heat. Her empathy for those employees is what motivates her to always return her cart. Empathy, in this sense, isn’t about grand acts of charity—it’s about understanding that your choices affect real people. In life, empathy can encourage you to check in on a friend who’s going through a hard time or pause to genuinely listen when someone shares a struggle. People who have this strong empathetic drive don’t do it for praise; they do it because they understand how it feels to be on the receiving end of thoughtless actions. They see themselves in the shoes of the cart collector or the next customer, and they choose kindness. 7. They are mindful and present in daily tasks If you’re in a hurry and your mind is racing, it’s easy to leave the cart wherever you feel like. But the people who return it almost effortlessly are usually those who practice being present in the moment. Mindful living isn’t reserved for meditation retreats or sitting quietly in a yoga pose. It’s also about noticing what’s happening right now—like the shopping cart you just used—and completing that tiny loop of responsibility before moving on. When I first started dabbling in mindfulness, I was surprised by how often I left tasks half-finished—dishes in the sink, laundry in the dryer, a half-written email. Returning my cart became a small mindfulness practice in itself. It was a moment to pause, breathe, and complete what I started. People with this trait find that bringing full attention to one task helps them bring the same attention to other areas of life, whether it’s their work or relationships. 8. They understand that character is revealed in small moments Character is often built when no one’s watching. Returning a cart is one of those private decisions that reveal your true attitude about responsibility, kindness, and empathy. Individuals who prioritize these qualities don’t do it to impress a boss or a friend—there’s usually no external reward. They simply align their actions with who they want to be at their core. I’ve learned over time that it’s in the seemingly inconsequential choices—saying “please” and “thank you,” picking up a stray piece of litter, or showing up on time—that we define our character. Each time you decide to do the right thing, you strengthen the muscle of integrity. People who return shopping carts seem to know that all too well. Lastly, people who instinctively take their carts back appear to find genuine happiness in simple acts of kindness. They aren’t waiting for a grand stage to show off their compassion. For them, life’s everyday moments are filled with opportunities to be thoughtful. This mindset carries over into how they treat friends, family, and strangers. Maybe they leave encouraging sticky notes on a coworker’s desk or send a quick text to a friend who’s feeling down. Whatever the case, their generosity isn’t hinged on big gestures—it’s infused into how they move through the world every day. And that’s the beauty of kindness: it doesn’t have to be huge to be meaningful. Sometimes, just returning a shopping cart can remind others that the small stuff matters more than we think. Conclusion What I’ve come to see is that returning a shopping cart is about more than tidiness or convenience. It’s a reflection of personal values—empathy, mindfulness, and a commitment to doing what’s right.
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